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October 20, 2022 Service bulletin

Transfer Case Replacement

Jeep technical service bulletin 2103122 for 2021 Jeep Grand Cherokee and 2022 Jeep Grand Cherokee 4xe.

Bulletin number
2103122
Component
Power train: transfer case (4-wheel drive)
Summary
Transfer Case Replacement This bulletin involves replacing the transfer case assembly for Diagnostic Trouble Code (DTC) C14A1-74. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find the following DTC has been set: C14A1-74 - Unintended Actuator Shaft Movement Detected-Actuator Slipping.

Owners of these vehicles have filed 80 complaints in the transmission category.

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