Diagnosing door lock operation service information

Bulletin number

NTB22-104

Component

Structure

Summary

DIAGNOSING DOOR LOCK OPERATION SERVICE INFORMATION If a customer describes a concern of a door not opening and/or unlocking properly, on any of the APPLIED VEHICLES, use the Questions for the Customer below to help reproduce the concern, and then follow the SERVICE PROCEDURE starting on page 2 to determine if the Door Lock should be replaced.  Do not replace a Door Lock unless instructed to by the SERVICE PROCEDURE. Questions for the Customer:  When did you first notice the issue?  Is it consistent or intermittent?  Under what conditions does it occur?  Does it seem more likely to happen to a specific passenger/person in your family?  Has there been any change to the issue since it first began?

Owners of these vehicles have filed 53 complaints in the body category.