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January 6, 2023 Service bulletin

Altec used telematics data to identify JEMS in the field with batteries approaching critical discharge

Altec technical service bulletin 074900856 for 2022 Altec Aerial Device and 2020-2021 Altec Aerial Device Jems Hybrid.

Bulletin number
074900856
Component
Electrical system
Summary
Altec used telematics data to identify JEMS in the field with batteries approaching critical discharge. After the min cell voltage becomes less than 3000mV the battery is no longer rechargeable in the field. To avoid costly battery replacement and decrease customer downtime, a letter describing the Battery Recovery Procedure from the manual was sent to the affected customers.

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