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February 22, 2023 Service bulletin

Customer Satisfaction Program

Cadillac technical service bulletin N222371151 for 2022 Cadillac XT6 and 2022 Cadillac CT4.

Bulletin number
N222371151
Component
Steering
Summary
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on certain 2022-2022 model year vehicles listed above, built beginning November 17, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature. Dealers are to replace the steering wheel assembly.

Owners of these vehicles have filed 4 complaints in the steering category.

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