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March 21, 2023 Service bulletin

Customer satisfaction: anti-theft s/w logic upgrade & decal installation (CS2304)

Kia technical service bulletin CS2304_TSB for 2013-2023 Kia Sorento.

Bulletin number
CS2304_TSB
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

Owners of these vehicles have filed 769 complaints in the electrical category.

Vehicles covered

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