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March 29, 2023 Service bulletin

Tire Replacement Dealer Announcement Nissan is updating the temporary Quality Assurance hold (PC972) on...

Nissan technical service bulletin PC972 2023 Titan for 2023 Nissan Frontier and 2023 Nissan Titan.

Bulletin number
PC972 2023 Titan
Component
Equipment: other: owners/service/other manual
Summary
Tire Replacement Dealer Announcement Nissan is updating the temporary Quality Assurance hold (PC972) on 723 specific 2023 Nissan Titan and Frontier vehicles identified in Service Comm to a dealer inventory Quality Action to replace all five (5) tires (including spare tire). Due to a manufacturing issue, which since has been corrected, the bead area of tires on affected vehicles may have been sliced during mounting, which could allow the rubber to separate from the bead steel reinforcement and potentially lead to tire rupture. Nissan’s investigation into this mounting issue is continuing at this time. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC972 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale.

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