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April 25, 2023 Service bulletin

Electrical system

Rivian technical service bulletin RCA-78-23-003-1 for 2022-2023 Rivian R1S.

Bulletin number
RCA-78-23-003-1
Component
Electrical system
Summary
Rivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S vehicles that may have been built with the incorrect interior audio amplifier. This results in reduced audio volume or quality for passengers in the 3rd row seat. Rivian will replace the amplifier on all affected vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

Owners of these vehicles have filed 17 complaints in the electrical category.

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