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April 26, 2023 Service bulletin

Air cell - seat back bolster

Jeep technical service bulletin 9100162 for 2023 Jeep Grand Cherokee and 2022 Jeep Grand Cherokee 4xe.

Bulletin number
9100162
Component
Seats
Summary
AIR CELL - SEAT BACK BOLSTER For concerns with seat back massage inoperable or partially inoperative (L/R side) please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Prior to repairs, please gather and provide the following information: - Detailed pictures showing any disconnected air tubes. - How the user identified the malfunction, and if it was present at time of first use or functioned and then stopped.

Owners of these vehicles have filed 6 complaints in the seats category.

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