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May 19, 2023 Service bulletin

Owner notification

Kia technical service bulletin CS2307X_OWNRUB for 2012-2017 Kia Rio.

Bulletin number
CS2307X_OWNRUB
Component
Electrical system
Summary
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia previously sent a letter for a steering wheel lock device, and their vehicle is equipped with a factory burglar alarm and is therefore eligible to receive the software upgrade. Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.

Owners of these vehicles have filed 59 complaints in the electrical category.

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