Pitstop: maintain neutral (n) position for an automated carwash

Bulletin number

PS747

Component

Power train

Summary

PITSTOP: MAINTAIN NEUTRAL (N) POSITION FOR AN AUTOMATED CARWASH - This bulletin provides information on how to maintain the Neutral (N) position on 2022MY~ EV6 (CV) vehicles when using an automated car wash. When the vehicle is in 'READY' mode, safety systems are active and can unexpectedly apply either the Electronic Parking Brake (EPB) and/or shift into Park (P) when events such as opening the doors, unlatching seatbelts and/or vehicle rollback is detected. This can cause issues when using an automated car wash, particularly those where the vehicle is sent through without a driver.

Owners of these vehicles have filed 67 complaints in the transmission category.