Automatic back door does not open if you confirm

Bulletin number

NTB23-042

Component

Structure

Summary

AUTOMATIC BACK DOOR DOES NOT OPEN IF YOU CONFIRM The automatic back door will not open when using the Intelligent Key, back door request button, or the interior dash button, OR Any one or combination of the DTCs listed below are stored in AUTO BACK DOOR ECU.  U2369-87 CAN Comm Circuit  U2169-87 CAN Comm Circuit  B2417-15 Touch Sensor Circuit LH Open  B2416-15 Touch Sensor Circuit RH Open  B2426-11 Spindle Sensor LH  B2436-19 Spindle Motor LH  B2437-19 Spindle Motor RH ACTION Replace the Automatic Back Door Control Unit.

Owners of these vehicles have filed 35 complaints in the body category.