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June 6, 2023 Service bulletin

Pitstop: sharing kia connect credentials with third-party apps and potential impact to 12V battery in evs

Kia technical service bulletin PS748 for 2022-2023 Kia EV6, 2019-2023 Kia Niro EV and 2015-2020 Kia Soul EV.

Bulletin number
PS748
Component
Electrical system
Summary
PITSTOP: SHARING KIA CONNECT CREDENTIALS WITH THIRD-PARTY APPS AND POTENTIAL IMPACT TO 12V BATTERY IN EVS - Kia is aware of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While Kia’s investigation is ongoing, a possible cause of the issue may be third-party applications used by the customer that are causing excessive Kia Connect connections to the customer’s EV.

Owners of these vehicles have filed 370 complaints in the electrical category.

Vehicles covered

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