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April 26, 2013 Service bulletin

The navigation unit may be slow to respond at times when memory use is high

Volkswagen technical service bulletin TT911301 for 2012-2013 Volkswagen Passat, 2012-2013 Volkswagen Tiguan and 2012-2013 Volkswagen CC and others.

Bulletin number
TT911301
Component
Equipment: electrical: navigational system(global positioning system)
Summary
The navigation unit may be slow to respond at times when memory use is high. This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be affected. The operation described above is considered a product characteristic.

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