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July 19, 2013 Service bulletin

When diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during...

Volkswagen technical service bulletin TT911307 for 2014 Volkswagen Jetta, 2014 Volkswagen Passat and 2014 Volkswagen Beetle and others.

Bulletin number
TT911307
Component
Equipment: electrical: infotainment: bluetooth/wifi
Summary
When diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls, on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77.

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