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October 18, 2013 Service bulletin

If the vehicle is entered using the door key, the alarm may activate when opening the door

Volkswagen technical service bulletin TT571202 for 2004-2010 Volkswagen Touareg and 2004-2006 Volkswagen Phaeton.

Bulletin number
TT571202
Component
Electrical system: ignition: anti-theft: immobilizer/proximity: key/sender
Summary
If the vehicle is entered using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.

Owners of these vehicles have filed 82 complaints in the electrical category.

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