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July 25, 2023 Service bulletin

Bentayga Hybrid and New Flying Spur Hybrid

Bentley technical service bulletin 2059612/4 for 2020-2023 Bentley Bentayga Hybrid.

Bulletin number
2059612/4
Component
Electrical system
Summary
Bentayga Hybrid and New Flying Spur Hybrid - Home Charging Unit PIN code. Customer statement / workshop findings: Bentley Home Charging Unit: Unable to recollect Personal Identification Number (PIN). Unable to charge High Voltage Battery with Bentley Home Charging Unit. Technical background: The Bentley Home Charging Unit can be protected from unauthorised use by creating a four-digit PIN. If the PIN authorisation function is activated it has to be entered in the Home Charging Unit before it is used to charge the High Voltage Battery. If a Customer forgets the assigned PIN it will not be possible to unlock the Bentley Home Charging Unit. Follow the steps within the Measure section to reset the PIN. Measure: If the Bentley Home Charging Unit PIN is forgotten the user manual suggests the Customer contact an authorised Bentley Retailer to enable PIN reset. Currently the PIN reset system is not available to Bentley Retailers, although a service solution is in progress. Should a Customer request PIN reset, please advise that a Personal Unlock Key (PUK) is included within the letter originally supplied with the Bentley Home Charging Unit. If the Customer enters the PUK into the Bentley Home Charging Unit a new PIN may be set.

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