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July 18, 2023 Service bulletin

Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of...

Ram technical service bulletin 0815123 for 2023 Ram 1500.

Bulletin number
0815123
Component
Electrical system
Summary
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 and 5.25 to 5.39.1.

Owners of these vehicles have filed 70 complaints in the electrical category.

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