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September 28, 2023 Service bulletin

This bulletin provides information to update the software on 5th Generation AVN wide on certain...

Kia technical service bulletin TSB_ELE303_R1 for 2020-2022 Kia Sorento, 2020-2023 Kia Soul and 2023-2024 Kia Sportage and others.

Bulletin number
TSB_ELE303_R1
Component
Equipment
Summary
This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

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