Seat Frame Weld Dealer Announcement Nissan is conducting a dealer inventory quality action to inspect, and...

Bulletin number

PC987 2023 Rogue

Component

Seats

Summary

Seat Frame Weld Dealer Announcement Nissan is conducting a dealer inventory quality action to inspect, and if necessary replace the seat frame assembly on certain specific 2023 Nissan Rogue and 2023-2024 Pathfinder vehicles identified in Service Comm and National Service History. The lower front seat cushion with 8-way power control may feel loose or emit a noise when seat cushion is adjusted to upward position using tilt feature. Please follow the attached instructions to remedy any vehicles affected by this dealer inventory quality action. What Dealers Should Do PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC987 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Parts for this quality action are on restriction and can be ordered through DBS. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. Dealer Responsibility It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign ID for the inspection status on each affected vehicle currently in new vehicle inventory.

Owners of these vehicles have filed 10 complaints in the seats category.