Owner notification

Bulletin number

PI2301A_OWNR

Component

Seats

Summary

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). Customers receiving this letter have already had this product improvement campaign performed. Since then, there have been additional improvements to the mounting bolts used for the installation of the steel reinforcement plates. Kia is requesting that customers contact an authorized Kia dealer to replace the four (4) subject mounting bolts with improved ones.

Owners of these vehicles have filed 10 complaints in the seats category.