This is a Technical Journal: Software Update Fails and VIDA Can’t Connect, VGM Unresponsive
Polestar technical service bulletin 36577.5.0 for 2021-2024 Polestar 2.
- Bulletin number
- 36577.5.0
- Component
- Electrical system
- Summary
- This is a Technical Journal: Software Update Fails and VIDA Can’t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does not show up in VIDA. The car might be readable with DICE, but it will not be possible to perform a reload or get out of this unresponsive state via the DICE. Follow steps in VIDA.
Owners of these vehicles have filed 71 complaints in the electrical category.
Vehicles covered
- Polestar 2 2021-2024 2021202220232024
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