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November 3, 2023 Service bulletin

Electrical system

Mercedes-Benz technical service bulletin NCU-2023100013 for 2023 Mercedes-Benz S 580, 2024 Mercedes-Benz S 580 4matic and 2024 Mercedes-Benz S 500 4matic and others.

Bulletin number
NCU-2023100013
Component
Electrical system
Summary
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in certain MY 2023 S-Class (223 platform) vehicles, the battery management system software does not meet current production specifications. In this case, the vehicle may not start, or a message displays in the instrument cluster or in the customer Mercedes me Connect App stating, “possible overheating of the high voltage battery.” MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the battery management system control unit software.

Owners of these vehicles have filed 4 complaints in the electrical category.

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