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November 27, 2023 Service bulletin

Technical service bulletin AVN 5.0 wide non-responsive radio icon (AM, FM, sxm)

Kia technical service bulletin TSB_ELE317 for 2024 Kia Seltos.

Bulletin number
TSB_ELE317
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) This bulletin provides information to update the software on 5th Generation AVN wide on certain 2024MY Seltos (SP2) vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) and/or AVN screen freezing while using Apple CarPlay®/Android Auto™ concern(s). The affected AVN unit on the vehicles may not respond when pressing the ‘RADIO’ hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen and/or when a cellular phone is connected to Apple CarPlay®/Android Auto™.

Owners of these vehicles have filed 18 complaints in the electrical category.

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