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December 18, 2023 Service bulletin

Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile...

Mazda technical service bulletin 09-023-23b for 2022 Mazda CX-5, 2021-2023 Mazda CX-9 and 2023 Mazda CX-50.

Bulletin number
09-023-23b
Component
Electrical system
Summary
Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after starting, it stops charging with the indicator flashing in red. - Soon after starting, it stops charging without any visible sign. These symptoms may be caused by improper control software of the wireless charger (Qi). To eliminate these concerns, the specification of the wireless charger (Qi) has been modified. NOTE: The modifications for the symptoms are different depending on the model.

Owners of these vehicles have filed 20 complaints in the electrical category.

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