Voluntary service campaign: dealer parts and service manager memo (SC298)

Bulletin number

SC298_DPSM

Component

Electrical system

Summary

VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC298) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on certain 2023-2024 Sorento vehicles manufactured from October 25, 2023 through February 11, 2024 to apply additional body seam sealer to prevent potential water intrusion into the blower motor. Kia dealers will also inspect and, if necessary, replace the blower motor.

Owners of these vehicles have filed 50 complaints in the electrical category.