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February 26, 2024 Service bulletin

Some 2024 Nautilus vehicles may exhibit low battery state of charge that may be attributed to extended...

Lincoln technical service bulletin SSM 52285 for 2024 Lincoln Nautilus.

Bulletin number
SSM 52285
Component
Electrical system
Summary
Some 2024 Nautilus vehicles may exhibit low battery state of charge that may be attributed to extended transit times from the assembly plant to the dealerships. It is critical that the battery state of charge (SOC) is above 70% before delivery to the customers. The Lincoln electronic pre-delivery inspection (ePDI) process should be fully completed, which includes battery state of charge checks. Do not utilize the ePDI IDS override function to bypass these checks. If SOC is below 70% the battery must be charged with the charger's negative clamp on an engine or chassis ground. Refer to the Warranty and Policy Manual, Section 2.9.00 Storage of New Vehicles for battery charging warranty guidelines.

Owners of these vehicles have filed 7 complaints in the electrical category.

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