Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version The customer may experience one or more...

Bulletin number

0802124

Component

Back over prevention: camera system

Summary

Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version The customer may experience one or more of the following: ? Blank Screen (Rearview Camera (RVC) functions as normal). ? Tune knob does not move the scroll bar in Device Manager's phone setting menu. ? Tune knob does not move the scroll bar in the Apps Drawer. ? Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ? Head Unit (HU) switches from SXM® to wireless without user's input. ? Home screen Loading Data indefinitely after profile switch. ? Device List shows empty although there are devices connected. ? Unable to pair phone. ? Fuel consumption menu in radio not available. ? Radio and / or SXM® presets being lost. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to R47.03.26. NOTE: The National campaign for this FOTA update launched August 21, 2023.

Owners of these vehicles have filed 52 complaints in the driver assistance category.