Customer satisfaction: anti-theft s/w logicupgrade & decal installation (CS2308)

Bulletin number

CS2308_TSB_R5

Component

Electrical system

Summary

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGICUPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

Owners of these vehicles have filed 183 complaints in the electrical category.