Rivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S...
Rivian technical service bulletin RCA-30-24-001-1 for 2023-2024 Rivian R1S and 2023-2024 Rivian R1T.
- Bulletin number
- RCA-30-24-001-1
- Component
- Fuel system, diesel: storage: tank assembly
- Summary
- Rivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with suspect battery cells. If one or more cells were not manufactured correctly by the supplier, there is a potential for the cell to short circuit. If there is a cell short circuit, a fault message will illuminate on the driver display and in the mobile phone app alerting the driver to have service performed as soon as possible. The vehicle will also enter into a reduced performance safe-state mode. Rivian will replace the high voltage battery pack in suspect vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Vehicles covered
- Rivian R1S 2023-2024 20232024
- Rivian R1T 2023-2024 20232024
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