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March 30, 2024 Service bulletin

On Friday, March 22, 2024, an outage affected Rivian vehicle connectivity

Rivian technical service bulletin LTE Outage032224 for 2022-2024 Rivian R1S and 2022-2024 Rivian R1T.

Bulletin number
LTE Outage032224
Component
Electrical system
Summary
On Friday, March 22, 2024, an outage affected Rivian vehicle connectivity. The outage was resolved that same day, but some vehicles may require an infotainment reset to restore full connectivity 3/22/2024 Rivian Vehicle Connectivity Outage SMS Notification After a recent network outage that impacted connectivity on some Rivian vehicles, we noticed your vehicle is still offline. To restore connectivity, simply restart your vehicle’s software: - Make sure your vehicle is in Park - Find the two outermost control buttons on the steering wheel - Press both buttons at the same time and hold for 15 seconds. For an illustrated guide, visit our Support Center: https://rivn.co/connectivity

Owners of these vehicles have filed 38 complaints in the electrical category.

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