Underhood Switching Module (USM) Configuration Voluntary Service Campaign REVISION 1 Please discard...

Bulletin number

REV1 P3A28_PD108

Component

Electrical system

Summary

Underhood Switching Module (USM) Configuration Voluntary Service Campaign REVISION 1 Please discard earlier versions of this bulletin. The announcement from January 18, 2024 has been revised to include the following update: • This Voluntary Service Campaign has been revised to include Campaign I.D. PD108 and NTB24-003 has been revised with updated claim information. The repair remedy has not changed:  Some vehicles previously identified under P3A28 are now identified in Service Comm as PD108  Use Campaign I.D. P3A28 to claim repair if the 11th character of the VIN is a “W”  Use Campaign I.D. PD108 to claim repair if the 11th character of the VIN is a “C” • Important: For previously completed repairs under P3A28 submit claims by March 24, 2024 to avoid claim suspension • The customer notification letters that were sent are identified with Campaign I.D P3A28, and re-notifications will NOT be sent

Owners of these vehicles have filed 145 complaints in the electrical category.