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July 25, 2024 Service bulletin

Display audio 2.0V/AVN5W software update

Kia technical service bulletin TSB_ELE347 for 2021-2023 Kia Sorento, 2022 Kia Soul and 2023 Kia Sportage and others.

Bulletin number
TSB_ELE347
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles. The affected vehicles may experience Apple CarPlay®/Android Auto™ phone projection connectivity-related concerns.

Owners of these vehicles have filed 415 complaints in the electrical category.

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