Special Service Program (SSPD7)

Bulletin number

SSPD7 Owner Letter (SSPD7)

Component

Vehicle speed control

Summary

Special Service Program (SSPD7) - 2024 CX-30 and 2024 Mazda3 - Body Control Module (BCM) and Vehicle Control Module (VCM) software concern Mazda Motor Corporation has decided to conduct a Special Service Program on certain 2024MY CX-30 vehicles produced from August 22, 2023 through December 1, 2023, and 2024MY Mazda3 vehicles produced from May 25, 2023 through November 30, 2023. If you are a recipient of this notice, your vehicle is included in this SSP. Concern 1: Opening scene of instrument cluster is not displayed as designed Some vehicles may experience that the opening scene of the instrument cluster is not displayed as designed after the ignition is turned on due to improper control software of the Body Control Module (BCM). Opening sequence of the instrument cluster refers to the display that occurs immediately after the ignition is turned on, where the vehicle model's logo is shown on the instrument cluster's LCD screen before transitioning to the speedometer display, as well as the sequence where the needles of the analog meters swing to its maximum position then back to initial position. Concern 2: Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as an ahead vehicle due to inappropriate detection control program of the Vehicle

Owners of these vehicles have filed 1 complaints in the acceleration category.