Certain 2022-2024MY IONIQ 5 (NE1) and 2023-2024MY IONIQ 6 (CE1) vehicles may exhibit a condition while...

Bulletin number

24-01-051H (SERVICE CAMPAIGN 9B5)

Component

Electrical system

Summary

Certain 2022-2024MY IONIQ 5 (NE1) and 2023-2024MY IONIQ 6 (CE1) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. This occurs to prevent potential damage to the charging cable connection. Follow the procedure in this TSB to update the software logic for the Vehicle Charging Management System (VCMS), which initiates a self-restart that allows the vehicle charging to return to full capacity once stabilized.

Owners of these vehicles have filed 813 complaints in the electrical category.