Voluntary service campaign: dealer principal memo (SC307)

Bulletin number

SC307_DPSM (SC307)

Component

Electrical system

Summary

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC307) - This document is the announcement to the dealer Parts and Service managers that Kia is conducting a Voluntary Service Campaign on certain 2021-2022 MY K5 vehicles, manufactured from February 23, 2021 through May 3, 2021, that were originally sold in or are currently registered in one of the 7 high-heat states (AZ. FL, HI, LA, MS, NV, and TX). Kia Dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width. In addition, Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

Owners of these vehicles have filed 71 complaints in the electrical category.