Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles...

Bulletin number

RCA-78-24-001-1

Component

Electrical system

Summary

Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles that may have been built with the incorrect interior audio amplifier. On these vehicles, a firmware update may cause the audio system to stop working. Rivian will replace the interior audio amplifier. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

Owners of these vehicles have filed 38 complaints in the electrical category.