When the customer attempts to use the Bluetooth system, they find it is not functioning

Bulletin number

M651024

Component

Electrical system

Summary

When the customer attempts to use the Bluetooth system, they find it is not functioning. It is not possible toestablish a connection to any paired devices. Additionally, the Bluetooth function can no longer be activatedin the Mobile Device menu. The following fault memory entries are present: A76319 - Bluetooth module: Communication to hardware failed B7F921 – BT/Wi-Fi function is not available

Owners of these vehicles have filed 8 complaints in the electrical category.