Voluntary service campaign: vcmc logic improvement (SC323)

Bulletin number

SC323_TSB (SC323)

Component

Electrical system

Summary

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: VCMC LOGIC IMPROVEMENT (SC323) - This bulletin provides information to improve the software logic in the Vehicle Charging Management System (VCMS) on certain 2023-2024MY Niro EV (SG2 EV) vehicles produced from July 11, 2022 through February 23, 2024. While charging using a 240-V AC (“Level 2”) charger, the subject vehicles may experience an interrupted charging session or a lower charging speed due to a degraded electrical connection from exposure to a damaged charging cable connector. Dealers are to update the ‘VCMS’ ECU with improved software to improve charging speeds and reduce interrupted charging sessions.

Owners of these vehicles have filed 11 complaints in the electrical category.