Some vehicles may crank but not start due to a PCM/Immobilizer malfunction

Bulletin number

SA-080-24

Component

Engine

Summary

Some vehicles may crank but not start due to a PCM/Immobilizer malfunction. If this happens, check the status of Recall 3505H. NOTE: Effective July 2020 recall 3505H can no longer be completed due to no parts available. The recall is also not populated in eMDCS. Advise customers inqiring about repairs that the recall cannot be completed due to time since launch of the campaign. If you have any questions about the campaign, fill out the Dealer Recall Help form on OneMazda. While the campaign can no longer be completed, for reference the repair associated with this Service Alert can be found below.

Owners of these vehicles have filed 6 complaints in the engine category.