AVN 5.0 wide dealer mode factory reset
Kia technical service bulletin TSB_ELE361 for 2020-2021 Kia Sorento, 2020-2021 Kia Soul and 2020-2021 Kia Telluride and others.
- Bulletin number
- TSB_ELE361
- Component
- Electrical system
- Summary
- TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE DEALER MODE FACTORY RESET - This bulletin provides the procedure to perform the ‘Dealer Mode Factory Reset’ on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehicles may exhibit inoperable and/or interrupted Kia Connect services due to a logic error with the current software version. This logic error may affect the Kia Connect services: calendar, weather, sports, vehicle diagnostics, maintenance and/or Kia Connect services rendering these features inoperable.
Owners of these vehicles have filed 324 complaints in the electrical category.
Vehicles covered
- Kia Sorento 2020-2021 20202021
- Kia Soul 2020-2021 20202021
- Kia Telluride 2020-2021 20202021
- Kia Seltos 2021 2021
- Kia K5 2021 2021
- Kia Niro 2020-2021 20202021
- Kia Cadenza 2020-2021 20202021
- Kia Niro EV 2020-2021 20202021
- Kia Niro PHEV 2020-2021 20202021
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