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December 14, 2024 Service bulletin

"Power Transfer Unit (PTU) Failure Customers must experience a Malfunction Indicator Lamp (MIL)...

Jeep technical service bulletin 21-057-24 for 2021-2024 Jeep Compass.

Bulletin number
21-057-24
Component
Electrical system
Summary
"Power Transfer Unit (PTU) Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C2270-77 - Power Transfer Unit PTU Electronic Disconnect Actuator EDA Sensor - Commanded Position Not Reachable. ● C2290-92 - EDA Motor Free Running - Performance Or Incorrect Operation. ● C2280-92 - Eda Current - Performance Or Incorrect Operation. ● C2240-92 - Etm Motor Free Running - Performance Or Incorrect Operation. ● C2120-13 - Motor 2 - Circuit Open. ● C2120-14 - Motor 2 - Circuit Short To Ground. ● C2120-15 - Motor 2 - Circuit Short To Battery. This bulletin involves possibly replacing the PTU, shift actuator and wire harness."

Owners of these vehicles have filed 173 complaints in the electrical category.

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