Dealer Announcement Nissan is committed to a high level of customer service and satisfaction

Bulletin number

PMA40 (PMA40)

Component

Engine

Summary

Dealer Announcement Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on certain specific 2025 Nissan Kicks & Sentra vehicles while Nissan investigates a potential quality concern with the Engine Cylinder Block. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do 1. Please do not retail the specific vehicles in dealer inventory subject to this quality hold. In order for Nissan customers to have the best experience, please discontinue test drives in the affected vehicles. 2. Nissan is currently investigating a potential quality concern regarding the Engine Cylinder Block. Additional information on next steps will be provided as soon as possible. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction

Owners of these vehicles have filed 5 complaints in the engine category.