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January 9, 2025 Service bulletin

Display audio 2.0/AVN5WSOFTWARE update (SA569)

Kia technical service bulletin TSB_ELE338_R1 for 2022 Kia Sorento, 2022-2023 Kia Soul and 2023 Kia Sportage and others.

Bulletin number
TSB_ELE338_R1 (SA569)
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5WSOFTWARE UPDATE (SA569) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 (D2V) and AVN 5.0 Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay®/Android Auto™ phone projection connectivity.

Owners of these vehicles have filed 323 complaints in the electrical category.

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