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January 10, 2025 Service bulletin

This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on...

Kia technical service bulletin TSB_ELE369 for 2024-2025 Kia EV9.

Bulletin number
TSB_ELE369 (SA601)
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.

Owners of these vehicles have filed 108 complaints in the electrical category.

Vehicles covered

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