Electrical system

Bulletin number

IPSB 15-286 (P4A43)

Component

Electrical system

Summary

Retailer Announcement To ensure continued client satisfaction and confidence, INFINITI is conducting a retailer inventory quality action to reprogram the Engine Control Module (ECM) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Owners of affected vehicles may experience an extended crank time when starting the engine. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. What Retailers Should Do PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. P4A43 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. Retailer Responsibility It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

Owners of these vehicles have filed 2 complaints in the electrical category.