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February 13, 2025 Service campaign

Voluntary service campaign: dealer parts and service manager memo (SC335)

Kia technical service bulletin SC335_DPSM for 2023-2024 Kia Niro and 2023-2024 Kia Sportage Hybrid.

Bulletin number
SC335_DPSM (SC335)
Component
Electrical system
Summary
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC335) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through October 28, 2023 and certain 2023-2024 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through February 6, 2023, that have not had SA553 completed yet. This Voluntary Service Campaign supersedes SA553.

Owners of these vehicles have filed 59 complaints in the electrical category.

Vehicles covered

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