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March 12, 2025 Service campaign

Customer Satisfaction Program

Cadillac technical service bulletin N252493910 for 2025 Cadillac CT5.

Bulletin number
N252493910 (N252493910)
Component
Unknown or other
Summary
Customer Satisfaction Program - On certain vehicles listed above, the customer was mistakenly charged for carbon ceramic brakes. Although this option was included in a package, it appears the customer may have been charged separately as well. Dealers will provide the customer with a reimbursement check in the amount of $9000.00 USD.

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