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March 13, 2025 Service campaign

Loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions

Genesis technical service bulletin 25-01-011H EM for 2025 Genesis G80, 2025 Genesis GV80 and 2023-2025 Genesis G90.

Bulletin number
25-01-011H EM (913G)
Component
Electrical system
Summary
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network.

Owners of these vehicles have filed 9 complaints in the electrical category.

Vehicles covered

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