Product improvement campaign: 2ND -row seat rail cover installation (PI2501)

Bulletin number

PI2501_TSB (PI2501)

Component

Seats

Summary

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND -ROW SEAT RAIL COVER INSTALLATION (PI2501) - This bulletin provides information to install new 2nd -row seat rail covers on all 2022-2024MY, and certain 2025MY Carnival (KA4) vehicles manufactured from January 4, 2021 through March 31, 2025. The subject vehicles are equipped with seat rails on the interior floor of the passenger compartment which allow for the adjustment of the 2nd -row seats. Under certain operating conditions in high temperature environments, the 2nd -row seat rails may become warm or hot to the touch. A hot seat rail can result in discomfort if an occupant touches the seat rail with their bare skin. This campaign is to install covers on the 2nd -row seat rails that reduce the surface temperature of the rails and improve the vehicle occupants’ experience.

Owners of these vehicles have filed 14 complaints in the seats category.