Polestar Automotive USA on behalf of Polestar Performance AB, have decided to launch Delivery Action...

Bulletin number

DP1048

Component

Fuel/propulsion system

Summary

Polestar Automotive USA on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1048: Polestar 3 Cell modules on certain Model Year 2025 Polestar 3 vehicles.
 Polestar has identified that one or more cell modules in the high voltage battery have been drained below the allowed voltage level. As a result, these battery cells cannot be charged.
 The corrective action is to identify any defective cell modules by performing a component test in VIDA. When the test has been executed, VIDA will state which repairs are needed.
 IMPORTANT NOTE: Any new cell modules that are installed must be scanned with the mVIDA app. All old cell modules must follow the return instructions outlined in Service Journal 1000426.
 1 U.S. vehicle is affected by this Delivery Action.

Owners of these vehicles have filed 10 complaints in the fuel system category.